Do you work from home or travel often? The Office of Information Technology recommends using our Virtual Private Network (VPN). The VPN provides you with a user-friendly way to connect securely back to AU resources, ensuring that all of your data traveling to and from your computer is protected from prying eyes.

To establish a secure VPN connection, the system will perform a health check of your computer before granting access to the AU network. If there are required remediation efforts, the system will provide you with guidance.

You will also need to have Multi-Factor Authentication (MFA) configured so that you can properly authenticate to the VPN.

Once your computer is connected to the VPN, it is recognized as an AU computer, allowing you to connect to AU restricted resources, all of your standard network drives, and printers. Your computer will also benefit from the additional security protections provided by the AU intrusion prevention and intrusion detection systems.

Instructions for connecting to the VPN are available in our online Knowledge Base, linked below.

For assistance using your AU e-mail, please contact the IT Help Desk at 202-885-2550, helpdesk@american.edu, or via help.american.edu.